Shipping

At Housely, we work to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver your orders.

Order Processing

Orders are normally processed within 1–3 business days after payment or order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times may vary depending on your location, product availability, courier service, and other circumstances.

The estimated delivery time shown during checkout is the best available estimate and is not a guaranteed delivery date.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Shipping costs may vary depending on the delivery location, order size, or shipping method.

Tracking

When tracking is available, you may receive tracking information after your order has been dispatched. Delivery updates are provided by the relevant courier service.

Incorrect Address

Please make sure your shipping information is correct before completing your order. Housely may not be responsible for delays, additional charges, or failed delivery caused by an incorrect or incomplete address provided by the customer.

Delays

Delivery may occasionally be delayed due to weather, public holidays, courier issues, high order volumes, or other circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team so we can assist you.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us as soon as possible with your order details and, where applicable, photographs of the package and product.